All reservations must be guaranteed. Accepted forms of guarantee are IATA and credit card. Credit cards accepted - Visa / American express / Diners club / Eurocard / Mastercard. All cancellations must be received by 1500 hours local time one day prior to arrival to avoid incurring a cancellation penalty. In case of no shows or late cancellations the hotel will charge 1 night as a penalty. Please note, the cancellation policy may vary due to seasonal periods. The correct cancellation deadline will be returned at the time of booking. Bookings of 4 or more rooms are classed as a group and can only be booked on a request basis. The Spa hotel is situated in the heart of the gardens of Kent in royal Tunbridge wells, famous for its spa waters. The spa is a unique and lovely country house hotel set in fourteen acres of parkland overlooking the historic town of royal Tunbridge wells, in the county of Kent. Located only a mile from the mainline station, where London is 50 minutes away. Gatwick airport is 22 miles and the M25 just 10 miles. The Spa Hotel is a privately owned country mansion set in its own parkland and beautiful gardens, yet only a short walk from the centre of royal Tunbridge wells. The hotel is renowned for its exceptional service and attention to detail. Seven well appointed conference and banqueting suites suitable for between five and three hundred people, are complemented by an experienced management team and a full range of communication and audio-visual equipment. Parking